How Artisan Specialty Cafe Accelerated Kitchen Prep & Peak Hour Orders in Abu Dhabi
Artisan Cafe integrated Sanaam POS Kitchen Display System (KDS) and table QR ordering, reducing order fulfillment time by 35% during morning peak hours.
Specialty Cafe & Bakery
Artisan Specialty Cafe & Bakery
Verified Impact & Measured KPI Metrics
1The Challenge Before Sanaam POS
Paper kitchen tickets during busy morning hours in Abu Dhabi led to misplaced orders, communication delays between baristas and kitchen staff, and customer wait times exceeding 18 minutes.
2The Sanaam POS Solution
Implementation of Sanaam POS Touch Terminals combined with Kitchen Display System (KDS) screens and digital ticket routing directly from cashier to kitchen prep stations.
3On-Site 48-Hour Implementation
Deployed on-site in Abu Dhabi in 48 hours, including network setup, kitchen screen mounts, staff training in Arabic and English, and menu customization.
"The KDS screens from Sanaam POS completely eliminated morning chaos. Kitchen staff see orders instantly, and customers get their coffee and meals hot and fresh in minutes."